I brought my 2011 Jeep Wrangler Rubicon in for a second opinion on a transmission issue, and this turned into one of the best repair experiences I’ve had. Sam diagnosed the problem correctly as a front pump seal leak. He laid out a clear, conservative plan upfront: remove the transmission, inspect the seal, pump, and torque converter, and only escalate if there was evidence of internal damage. Exactly as promised, the torque converter was fine, the seal was the issue, and he fixed it without any unnecessary rebuild or upsell. What really impressed me: Pricing was exactly as quoted — not a penny more Constant communication: Sam sent photos and updates throughout the job, so I always knew what he was seeing and doing Honest decision points: clear explanations of what would trigger more work (and what wouldn’t) Professional, methodical approach — no scare tactics, no guessing While the Jeep was there, Sam also correctly identified rear brake wear, and we replaced rotors and pads. Again, fair pricing and solid workmanship. This is how transmission work should be done: diagnose first, repair only what’s proven, communicate clearly, and stand by your word. Sam earned my trust, and Transmasters will be my go-to shop from now on. Highly recommended.